Privacy policy

Read Listen Learn fully recognises the importance of your privacy and we take our responsibility in this area very seriously. This page sets out our policies regarding the information we collect, how we use it, how we share it and how we look after it.

It covers both our publicly accessible website and our application, which can only be accessed via registration and is protected by a login system.

By using this web site and/or registering to use our application you consent to us collecting and using the information detailed here on the terms set out in this policy and by supplying us with your information you confirm that you do not consider use of your information in accordance with this Privacy Policy to be a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

The information that we collect

From our website...

We collect and aggregate information about the pages people that visit. We also collect the e-mail addresses and other information submitted via our contact form and our free trial request form.

From our application...

When you register to use our application we are able to access your public profile, friend list and email address from your Facebook account if you permit us to do so. It is not possible to register to use our application if you do not accept our access to this information.

We may use your email address to contact you with information about our service including new additions and features.

In addition, we ask that you permit us to make posts to Facebook about your activity in our application on your behalf. It is possible to register to use our application without permitting us to do this.

We also record information about your use of our application including dates and times of access, details of searches and use of the system such as articles read and shared.

How we use the information that we collect

From our website...

We use the information that we collect to improve the content of our web pages and the quality of our service in general. If you have completed our contact form, we may also use the information that you provided to tell you about any of our products, services or offers if we think they might interest you. We may also send you more general information such as newsletters and updates.

From our application...

We analyse the information that we record about the use of our application to continually improve the experience that it provides to our customers in terms of content and features. We are always trying to improve the value that our service provides and information about how our customers are using it is a vital tool to help us do so.

We may use the information that you provide to us when you register to use our application to tell you about any of our products, services or offers if we think they might interest you. We may also send you more general information such as newsletters and updates.

If you gave us permission to post to Facebook on your behalf when you registered to use our application then we might make posts to Facebook about articles you save, read and share.

Ways in which we share the information that we collect

From our website...

We do not share or sell the information we collect from our website to other organizations for commercial or other purposes unless it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by UK law.

In our application...

If you are using our service as part of a learning insitution or other organisation then we may provide information about your use of it to teachers or other administrators in that institution or orgnisation.

In some cases we use Facebook tools to provide features of our product and as part of that process the information that we record about use of our application is provided to Facebook as part of your account with them.

How you can access your information

You can access the information that we store about the details of your account in My Account and you can see the information that has been recorded about your use of service in your Journal.

Cookies

We use cookies for a number of purposes, including the following

  1. To allow users to log into their Read Listen Learn account.
  2. To allow users to choose and manage a list of content that is most relevant to them.
  3. To monitor and collect information about transactions, usage statistics and trend analysis.
  4. To prevent fraudulent activity and safeguard privacy.

In general we use cookies to enhance people's experience of using our website and application and some of the cookies we use are essential for the website to operate properly.

Our use of cookies falls into three categories:

  1. Session management - these cookies are essential for enabling use of the website. They are used to manage session information and to enable navigation through the website.
  2. Functionality - these cookies store information which allows us to remember people's preferences, maintain any custom settings they choose and provide them with a tailored experience that is specific to their needs.
  3. Tracking - these cookies enable us to store information about how people arrived at the website and what they did whilst using it. We use this information to provide us with insights that enable us to continually improve our service.

As is the case regarding people's use of 3rd party websites to which we provide links, it is important to remember that those websites may have their own cookies and use them in ways about which we have no knowledge or control

Change of control

If we sell or otherwise transfer part or the whole of ReadListenLearn Ltd. or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution or liquidation), information from or about our users may be among the items sold or transferred.

Updates

We may periodically update this policy and if we do so we will post a notice on our website to that effect.

Contacting us

If we are under a duty to disclose any information that we hold in order to comply with a legal obligation then any such disclosure will be made in accordance with European law and United Kingdom legislation, in particular the UK Data Protection Act 1998.

For the purpose of the Act, the data controller is ReadListenLearn Ltd a company registered in England and Wales number 8572838. 

UK Data Protection Act 1998 gives you the right to access information held by ReadListenLearn Ltd. about you and you can obtain access to the personal data defined in that Act. To do so or to ask any other questions about this policy, please contact editor@readlistenlearn.net.

Please note that we reserve the right to make a charge of no more than £10 sterling to compy with such requests. This is to cover our administration costs in such circumstances but we will always strive to answer your questions free of charge.